- What information do we collect?
If you shop with us via HighValleyFarm.com, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or as otherwise described in this Policy.
- How do we use your information?
We do not sell your information to third parties. We do use the information you supply to us for the purpose of providing the services you have requested, including processing your orders or for relevant marketing messages. The email and phone number you provide are used for internal purposes, in the event we need to contact you regarding your order or to inform you of promotions and/or special products.
- Secure Order Processing
Any credit card information is strongly encrypted by industry standard protocol, SSL (Secure Sockets Layer). Additionally, HighValleyFarm.com is compliant with The Payment Card Industry Data Security Standard (PCI DSS).This a set of comprehensive requirements developed by the major card brands to facilitate the adoption of consistent data security measures. Each year we renew our PCI DSS compliance. No credit card information is stored electronically or otherwise.
- Legal Disclaimer
If you are not satisfied with your order for any reason, please feel free to contact us at [email protected] or by calling us at (800)554-AHAM. Questions, comments or concerns can also be mailed to us at the following address:
High Valley Farm
Attention: Customer Service
3221 N. Commerce Ct.
Castle Rock, CO 80109